Tag: bugs

Bethany and I woke up at 7am on March 7th to a text message from Jill that some graphs seemed to be fubar. Panic ensued as we hacked away nonstop till 5pm or so, never getting dressed or leaving the house. What was the problem? The night before we had run a seemingly innocuous

Earlier this month some dozens of you got a delightful little email from us like this: this is super embarrassing but there’s a chance you were affected by a bug where we thought we canceled a charge but then it went through anyway. partly as self-punishment we’re just refunding all the charges where that could possibly have happened. so either you’re rightfully getting a refund or you’re getting a random reprieve on a past derailment! either way a refund of $

It’s been six months since our last crash of ineptitude so it’s time to disabuse you of the notion that we may have gotten our act together since then! The backstory is that we’ve been fortunate enough to have some scaling challenges — mostly due to our ridiculous architecture — so we decided we could...

We’ll start with the non-nerd version. Last week there was a massive security breach in some very standard software used by most sites on the internet, including Beeminder. Let us first quickly reassure you that your credit card info gets secured by our much more savvy payment processor, Stripe, and...

Anyone remember our old blog post from 2012 about accidentally running a query that started deleting our whole database? It’s pretty entertaining and helpfully demarcates the parts that non-nerds should skip. If you’re a non-nerd I’d stick with (the non-nerd parts of) that post. The executive summary...

META-UPDATE August 2020: All the updates were cluttering this up so we moved them to a changelog section at the end. UPDATE 2018 Mar: We made some changes! Like changing “REQ” for “feature request” to the semi-standard “RFE” for “request for enhancement” (because the former looked too much like “required”...

It’s funny how universal it is for users (including programmers, including myself) to gravitate so strongly to “it’s probably just me / my crappy phone / my timezone / me not reading the webcopy / me not being deserving of love or working software / etc”. It might be an impulse to be kind and not blame...