Archive for August, 2013

Combatting Cheating

Friday, August 23rd, 2013
Combatting Cheating

The second most puzzling thing about Beeminder, for those who don’t use it, is why people don’t lie to avoid paying us. Here’s why! Beeminder is foremost a Quantified Self tool, so it feels really wrong and counterproductive to falsify your data. People take a lot of pride in their graphs since... »

New World Order: Goals No Longer Freeze

Tuesday, August 13th, 2013
New World Order: Goals No Longer Freeze

We’ve been referring to this internally as Beeminder’s New World Order but in fact it’s a natural consequence of The Third Great Beeminder Epiphany: Ever-increasing awesomeness should always be the path of least resistance. Namely, if you... »

Beehind the Curtain: Secrets of our Support Success

Friday, August 2nd, 2013
Beehind the Curtain: Secrets of our Support Success

We’re often praised for our stellar customer support. For the possible benefit of other startups, or anyone else who’s curious, here are our secrets! First, all the usual “customer is always right” stuff is just common sense if you’re genuinely excited about promoting your company and having your users feel good about you. I’m skipping everything that was... »